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Leading Essential Service Heroes

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A one-hour awareness session that provides practical takeaways in a flexible timeframe
  • 1 Hour
  • Seminar
  • People Leaders


Effectively managing teams during the uncertainty of the current crisis with its impact on businesses, processes and teams is key. We recognize that leading and supporting a team in these times is complex, and there are many questions and lots of unknowns.

Impacts on the workplace:

  1. Some team members are facing challenges taking care of their families and still going out to do their jobs.
  2. Organizations will think of ‘essential services’ in a new light moving forward.
  3. The mental health of workers will become a top priority.
  4. We are still in crisis management mode and we are only beginning to plan the support for day-to-day front-line team members.
  5. There is an impact on leaders – more energy, communication and compassion is needed.


A 1-hour instructor led training session that combines lecture elements with a variety of engaging elements like Q&A, group discussion, as well as polling and chat functionality when delivered virtually