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The virus that causes the disease known as COVID-19 is having a significant impact on the mental health of our communities, organizations and workplaces. Predictions are that its effects will still be felt after the current level of crisis has subsided. Understanding the implications of COVID-19 on mental health in the workplace today can help leaders communicate with employees who may be struggling with mental health problems that may have been exacerbated or triggered by the current crisis. Leaders can play a role in guiding employees through these uncertain times and contribute to strengthening employee resilience. By leveraging crisis leadership and supportive coaching techniques, participants are empowered to support employees during and after the crisis, that is COVID-19.
Breakdown: Lecture (65%), Interactive discussions (35%)
The workshop begins with the presentation of some statistics on mental health in Canada. A definition of good mental health and the mental health continuum are discussed. Some mental disorders that have become more prevalent since the COVID-19 pandemic, namely adjustment disorder and post-traumatic stress disorder, are described. Then, crisis leadership techniques to be applied during the COVID-19 pandemic are taught, notably through a group activity. Special attention is given to the different ways managers can build their employees’ trust, specifically adaptability, communication and supportive coaching. A case study is used to equip them to intervene when an employee confides in them and advice is shared in situations where the employee does not confide. The workshop ends with a presentation of the different resources available to managers.